Customer Service

what kind of grind should I use?

For the freshest tasting coffee, we continue to recommend starting with whole beans and grinding them fresh for each pot. Or, if you prefer, you can take your whole bean coffee to your local retail store and ask them for a custom grind.
Drip makers perform best with either universal grind that is available in pre-ground coffees or with a grind specifically for a flat bottom or cone type filter. All Starbucks stores can grind coffee to this specification. Espresso machines are grind-sensitive and require a very fine grind, 30-35 seconds in a blade grinder. Slow and fast shots are often caused by a grind that is too fine or too coarse, frozen or refrigerated espresso beans and tamping coffee too hard or not firmly enough. If you are not sure what grind is best, ask our barista's for advice.

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